Managed Services Provider

Managed Services Provider

CONSEGNA delivers proactive, preemptive and prescient enterprise-grade Managed Service Provider (MSP) support focused on DATA AI Cloud infrastructure, Integration & Governance.

With over a decade of experience as a dedicated MSP and with 25+ years of deep innovation and expertise in Enterprise Data Solutions, we take full operational responsibility for your modern data platforms, AI workloads, cloud environments, integration pipelines, and data governance — so you can focus on core business, driving innovation, insights, and business value instead of day-to-day operations and maintenance.

Our managed services follow a subscription-based model with clear Service Level Agreements (SLAs), 24/7 proactive monitoring, AI-driven automation, performance optimization, security hardening, cost governance, and continuous improvement — all delivered by certified architects and engineers.

Why Choose Consegna as your Data & AI Cloud MSP?

Industry Expertise: Deep experience in oil and gas, telecommunications, and public sector, managing complex, domain-specific projects.

Predictable costs: Fixed monthly fees replace unpredictable break-fix expenses.

Proactive intelligence: AI-powered monitoring, predictive maintenance, and automated remediation prevent issues before they impact on your business.

Global + nearshore delivery: Headquarters in Houston, TX with dedicated offices in Dubai, UAE, Chennai, India, and nearshore offices in Bucaramanga, Colombia for true 24/7 follow-the-sun support across all time zones.

Deep specialization in Data & AI: We optimize scalability, AI readiness, cloud-native performance, compliance, and total cost of ownership.

End-to-end data & AI lifecycles: From cloud data platforms and integration to AI/ML operations and governance, all under one trusted MSP partner.

Managed Database & Cloud Data Platform Services

We provide full-lifecycle managed administration, monitoring, optimization, backup & recovery, security, scaling, and cost management for leading cloud and enterprise data platforms.

Snowflake Managed Services

  • 24/7 performance monitoring, auto-scaling, warehouse optimization, and compute cost control.
  • Secure data sharing, zero-copy cloning, and governance across the AI Data Cloud.
  • Snowpark, Streamlit, and AI/ML workload management.
  • Automated backup, disaster recovery, and compliance (SOC 2, GDPR, HIPAA, US data residency).
  • Ongoing administration and modernization support.

Databricks Managed Services (Lakehouse Platform)

  • Unified governance with Unity Catalog, Delta Lake, and Delta Live Tables.
  • Cluster/job optimization, cost control with Photon and serverless compute.
  • MLflow, Model Serving, Feature Store, and AI/BI integration management.
  • 24/7 pipeline and workload monitoring with proactive tuning.
  • Enterprise security, access control, and AI readiness at scale.

Microsoft Fabric Managed Services

  • End-to-end management of Lakehouse, Data Factory, Data Engineering, Data Science, Real-Time Intelligence, and Power BI.
  • Capacity optimization, workspace governance, and OneLake data sharing.
  • Automated monitoring of Spark workloads, pipelines, and semantic models.
  • Seamless integration with Azure, Microsoft 365, and hybrid cloud environments.
  • Proactive security, backup, and FinOps-driven cost governance.

Oracle & SQL Server Managed Services

  • Database administration, performance tuning, patching, and high availability.
  • Migration and modernization to cloud-native platforms (Snowflake, Databricks, Fabric, or cloud RDBMS).
  • Query optimization, resource management, and security hardening.
  • 24/7 operational support and disaster recovery planning.

Managed Data Integration & ETL Services

We manage your complete integration ecosystem for reliable, real-time, and secure data movement across cloud and hybrid environments.

Informatica PowerCenter & IICS (IDMC) Managed Services

  • Full management of PowerCenter (on-prem) and Informatica Intelligent Cloud Services (IICS/IDMC).
  • 24/7 monitoring, performance tuning, and error handling of ETL/ELT pipelines.
  • Cloud Data Integration, Application Integration, API management, and real-time streaming.
  • Secure change data capture and SLA-driven support.

Other Integration & Modern Data Tools

  • Azure Data Factory, AWS Glue, dbt, Talend, Kafka, MuleSoft, Airflow, and more.
  • Event-driven architectures, API-led connectivity, and hybrid/multi-cloud integration.

Master Data Management (MDM) & Data Governance as a Managed Service

  • Ongoing administration of MDM platforms (Informatica MDM, Reltio, Profisee, or custom).
  • Maintenance of single source of truth, data quality rules, stewardship, and hierarchy management.
  • Continuous governance, observability, and compliance monitoring.
  • AI-ready master data preparation for Snowflake, Databricks, and Fabric.
  • Proactive data matching, survivorship, and golden record management.

Managed AI & Machine Learning Operations (MLOps)

  • Deployment, monitoring, and lifecycle management of AI/ML models.
  • Integration of AI workloads with data platforms (Snowpark, Databricks MLflow, Fabric AI).
  • Model serving, drift detection, retraining pipelines, and governance.
  • Responsible AI practices and scalable inference management.

Additional Managed Data & AI Cloud Capabilities

  • Data quality, observability, and cataloging.
  • Cloud cost optimization and FinOps reporting with actionable insights.
  • Security, encryption, RBAC, audit logs, and compliance.
  • Backup, disaster recovery, and business continuity.
  • Monthly executive dashboards and strategic advisory (vCIO for Data & AI strategy).

Other MSP Services

In addition to our core Data & AI Cloud Managed Services, we also provide managed support for:

  • Geographic Information Systems (GIS) — Administration and optimization of Esri ArcGIS, spatial databases, and geospatial integration with modern data platforms.
  • SCADA & Automation Systems — Monitoring, maintenance, and OT/IT convergence for critical control and historian systems.